Terms and Conditions
These Terms and conditions herein apply to the use of our website and upon placing of any orders within the website or at ANY of our sales locations it shall be deemed that you are accepting these terms and conditions. Should you find any terms herein illegible or unclear then contact us via email, phone or Fax and we will answer clearly any queries that you may have.
These terms and conditions will strictly apply at all times unless written changes are sent directly to you or stated on our website from time to time. Where appropriate the term ‘web site’ also can be used as terms and conditions attributable to any of our ‘Sales Locations’.
Your Statutory Rights will not be affected at any time.
For the purposes of these terms and conditions it shall be noted that the supplier or seller is Solid Oak Direct and shall hereby be referred to as The Seller.
The buyer is any person or persons who enter into agreement with The Seller, based upon these terms and conditions.
1: All Goods Belong and Remain the sole property of The Seller, until paid for in full.
2: The Seller, will not be liable for any losses, Damaged or consequential losses that have incurred force majeure, or that are out of your reasonable control.
3: Every Endeavour will be made to provide goods within the specified time however from time to time delays can occur. However you will be given clear notice in any given situation.
4: It will be deemed that you have placed an order when you have ordered on line or Signed the order form at our sales locations.
5: We will contact you and confirm your order
6: You will have opportunity to cancel or amend your order during the online process and prior to dispatch you may contact us and every effort will be taken to satisfy any changes.
7: Our acceptance of any order is When Goods are dispatched. In the Dispatch process we will notify of the dispatch and you will be all will have been charged.
8: You will not be charged if You cancel the order in time and within the terms and if we cannot accept your order for any reason.
9: Orders Can be refused if we do not have stock; cannot obtain payments; If there are any communication errors.
10: Our prices are Vat inclusive where applicable; all other relevant charges and options are clearly stated in our web site and can be added where necessary such as Carriage Special packing. Special Request (such as next day delivery surcharge), Sales locations purchases this is made clear on the sales form.
11: Periodically promotions and price changes are made.
12: Returns
Customer satisfaction is a priority to us. If for any reason you change your mind and the packaging and the goods are kept intact then the goods may be returned. It is a no quibble warranty (however we would like to get customer feedback on your reasons why). We reserve the right to refuse if the goods are damaged or if the packing is damaged particularly if the good are not merchantable.
Cancelled good must be returned by the buyer intact and at the buyer’ expense, The Seller. can arrange collection but will charge the prevailing rate to collect; this can be confirmed with you at the time. Goods must be returned in a merchantable quality and within a reasonable time following agreement that they are to be returned. Failing to do this and we reserve the right to refuse.
Refunds are made the same way payments are sent as a security measure and we can also agree credit notes where the customer prefers. Ask customer services for advice on this.
Your statutory rights are NOT affected at any time. Hence if goods are inaccurately described or Faulty in any way then they can be returned accordingly as this is NO fault of the buyer.
13: LICENCE
This web site cannot be reproduced or used in any way without written consent nor can you reproduce any pictures within our marketing material without prior written consent.
Please ask a customer services should you require doing so.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. If you breach any of the terms in these terms and conditions your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
Any rights not expressly granted in these terms are reserved.
14. DISCLAIMER
While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changed to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warrants, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
15. LIABILITY
We, any other party (whether or not involved in creating , producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount of kind of loss or damage that may result to you or a third party ( including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill ,data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, and whether in tort(including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to virus that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this Website or any websites liked to this website.
Nothing in these terms and conditions shall exclude or limit our liability for (ⅰ) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ⅱ) fraud; (ⅲ)misrepresentation as to a fundamental matter; or (ⅳ) any liability which cannot be exclude or limited under applicable law.
If your use of material on this Website results in the need of servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breath of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
16. GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the Website are appropriate or available for outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local law.
You may not assign, sub-license or otherwise transfer any of your rights under their terms and conditions.
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
Only the partied to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999
These terms and conditions will strictly apply at all times unless written changes are sent directly to you or stated on our website from time to time. Where appropriate the term ‘web site’ also can be used as terms and conditions attributable to any of our ‘Sales Locations’.
Your Statutory Rights will not be affected at any time.
For the purposes of these terms and conditions it shall be noted that the supplier or seller is Solid Oak Direct and shall hereby be referred to as The Seller.
The buyer is any person or persons who enter into agreement with The Seller, based upon these terms and conditions.
1: All Goods Belong and Remain the sole property of The Seller, until paid for in full.
2: The Seller, will not be liable for any losses, Damaged or consequential losses that have incurred force majeure, or that are out of your reasonable control.
3: Every Endeavour will be made to provide goods within the specified time however from time to time delays can occur. However you will be given clear notice in any given situation.
4: It will be deemed that you have placed an order when you have ordered on line or Signed the order form at our sales locations.
5: We will contact you and confirm your order
6: You will have opportunity to cancel or amend your order during the online process and prior to dispatch you may contact us and every effort will be taken to satisfy any changes.
7: Our acceptance of any order is When Goods are dispatched. In the Dispatch process we will notify of the dispatch and you will be all will have been charged.
8: You will not be charged if You cancel the order in time and within the terms and if we cannot accept your order for any reason.
9: Orders Can be refused if we do not have stock; cannot obtain payments; If there are any communication errors.
10: Our prices are Vat inclusive where applicable; all other relevant charges and options are clearly stated in our web site and can be added where necessary such as Carriage Special packing. Special Request (such as next day delivery surcharge), Sales locations purchases this is made clear on the sales form.
11: Periodically promotions and price changes are made.
12: Returns
Customer satisfaction is a priority to us. If for any reason you change your mind and the packaging and the goods are kept intact then the goods may be returned. It is a no quibble warranty (however we would like to get customer feedback on your reasons why). We reserve the right to refuse if the goods are damaged or if the packing is damaged particularly if the good are not merchantable.
Cancelled good must be returned by the buyer intact and at the buyer’ expense, The Seller. can arrange collection but will charge the prevailing rate to collect; this can be confirmed with you at the time. Goods must be returned in a merchantable quality and within a reasonable time following agreement that they are to be returned. Failing to do this and we reserve the right to refuse.
Refunds are made the same way payments are sent as a security measure and we can also agree credit notes where the customer prefers. Ask customer services for advice on this.
Your statutory rights are NOT affected at any time. Hence if goods are inaccurately described or Faulty in any way then they can be returned accordingly as this is NO fault of the buyer.
13: LICENCE
This web site cannot be reproduced or used in any way without written consent nor can you reproduce any pictures within our marketing material without prior written consent.
Please ask a customer services should you require doing so.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. If you breach any of the terms in these terms and conditions your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
Any rights not expressly granted in these terms are reserved.
14. DISCLAIMER
While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changed to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warrants, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
15. LIABILITY
We, any other party (whether or not involved in creating , producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount of kind of loss or damage that may result to you or a third party ( including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill ,data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, and whether in tort(including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to virus that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this Website or any websites liked to this website.
Nothing in these terms and conditions shall exclude or limit our liability for (ⅰ) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ⅱ) fraud; (ⅲ)misrepresentation as to a fundamental matter; or (ⅳ) any liability which cannot be exclude or limited under applicable law.
If your use of material on this Website results in the need of servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breath of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
16. GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the Website are appropriate or available for outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local law.
You may not assign, sub-license or otherwise transfer any of your rights under their terms and conditions.
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
Only the partied to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999
